Contact the council

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Try searching for what you need. Remember, it costs less to do it online.

Textphone

Textphone (for deaf people only) 0117 357 4444


Emergencies

Reporting an emergency


Main services


Bins, recycling and street maintenance

Recycling and bin collections, maintenance of roads and pavements, street lighting, graffiti and fly-tipping, street litter.


Council housing

Pay your rent, tenancy enquiries, anti-social behaviour, repairs, caretaking.


Housing benefit and council tax reduction

Work out how much you'll get, make a new claim, report a change of circumstances, pay a benefit overpayment, enquiries.


Council tax

Pay your bill, apply for council tax benefit, single adult discount, disabled band relief, moving house, advice and enquiries.


Housing advice

Find out how we can help you if you're homeless or think you might be homeless in the future.


Jobs and recruitment

Our jobs site

Help to view job information or applying for a job.


Electoral services

  • Email electoral.services@bristol.gov.uk
  • Call 0117 922 3400
  • By post: Electoral Services (B Bond), Bristol City Council, PO Box 3176, Bristol, BS3 9FS
  • In person: CYPS Reception, B Bond, Smeaton Road, Bristol, BS1 6XN

Planning and building regulations

Advice and enquiries.


Home Choice Bristol

Bid for a property, advice and enquiries.

Home Choice Bristol website


Pest control and dog wardens, pollution and public safety

Report anti-social behaviour, noise and other pollution, risks to public health and safety (such as food risks), issues with pests or dogs


Bus passes and disabled parking permits

Apply for a blue badge or disabled parking bay, travelcard enquiries.


Residents' parking permits

Apply for a residents' parking permit.


Adult care social services (Care Direct)

Help and advice with adult care, report abuse of vulnerable adults.


Transport and streets

Report road and pavement maintenance issues and blocked drains.


Register office

Get replacement certificates, register a birth or death, register a marriage or civil partnership.

Births, deaths, marriages and citizenship - online services

Email register.office@bristol.gov.uk

Call 0117 922 2800

Phone lines open Monday to Friday 8.30am and 6pm. Closed Wednesday 12pm to 1.30pm.

Fax 0117 903 8877

Bristol Register Office (Main Office), The Old Council House, Corn Street, Bristol, BS1 1JG. 

The entrance is on Broad Street.

Opening times:

  • Monday, Tuesday, Thursday and Friday 9am to 4pm
  • Wednesday 10am to 4pm. 5pm to 7pm, for appointments only
  • Saturday mornings appointment only

Southmead Hospital (Branch Office), Brunel Building, Southmead Hospital, Bristol, BS10 5NB.

The office is on the ground floor, next to the Pharmacy.

Opening times - appointment only:

8.30am to 4pm, Monday to Friday.


Business rates

Make a payment, apply for small business rates relief or charitable relief, moving property, advice and enquiries.


Schools


Libraries


Highways


Leisure

Find out about leisure facilities in Bristol.

Museums, parks, sports and culture.


Complaints, comments and compliments

Please see our complaints pages.


Report fraud

Reporting fraud page


Press, public relations and media (PR)

Newsroom 


General enquiries (switchboard)

8.30am to 5pm Monday to Thursday, 8.30am to 4.30pm Friday.

Call 0117 922 2000


Customer services centre

Monday to Friday, 8.30am to 6pm.

Except Wednesday when we're closed for training between 12noon and 1.30pm.


Postal address

Bristol City Council, City Hall, College Green, Bristol, BS1 5TR


Citizen Service Points: face-to-face

Citizen Service Points