Skip navigation
Services


Children & Young People's Services

One workforce - making a difference for every child

You are here: Services - Education Welfare Service

The work of the Education Welfare Service

What we can offer

  • trained, skilled and experienced staff who are experts in the field of attendance
  • teams of staff who are specialists in the phase within which they work
  • a named person who will be the key contact for the school
  • agreed, regular school visits, meeting identified school staff and monitoring attendance registers
  • joint working with school staff to develop a range of strategies and initiatives to reduce unauthorised absence and improve attendance
  • sharing good practice with schools across the city
  • advice and guidance on attendance issues - whole school, Key Stage, year group and individual
  • individual casework to resolve attendance issues
  • regular feedback to school on casework
  • formal non-attendance procedures, where appropriate
  • Key Stage transition support
  • advice, guidance and ongoing liaison with young people and their families regarding exclusion from school
  • support to young people and their families regarding SEN issues
  • links between alternative educational provision and schools
  • individual, annual Attendance Plans for schools
  • termly Attendance Reports for Headteachers and Governors
  • clear lines of accountability regarding the work of the Service
  • support to schools from senior staff within the Service
  • consultation with other LEAs regarding tracking missing pupils
  • liaison with other education welfare services regarding best practice

What we do that others don't

  • comprehensive attendance audits, with clear recommendations for improvement of in-school systems
  • access to, and support surrounding, legal procedures for non-attendance
  • detailed analysis of attendance figures
  • comparable data on a termly basis to enable schools self assessment
  • City wide Truancy Sweeps in conjunction with the Police

Statutory responsibilities

  • LEA responsibility for attendance within the city
  • employment and licensing of school age children
  • prosecution for non-attendance
  • monitoring of attendance arrangements within school
  • support and challenge to schools regarding attendance issues
  • child protection responsibilities
  • monitoring attendance of vulnerable groups
  • returning attendance data on children looked after by the local authority to comply with statutory requirements
  • attendance and unauthorised absence target setting

Professional development and training of our staff

  • comprehensive induction programmes for new staff
  • half termly in-set training for the whole Service
  • external training in key areas (whole staff or individuals)
  • individual supervision on a monthly basis
  • regular team meetings
  • updates regarding new legislation and guidance from DfES
  • Service development to ensure consistency of knowledge and its application
  • sharing of good practice
  • continuing professional development through Individual Training Development Reviews and Personal Development Planner

What people think about us

Primary Schools

  • "Consistently good quality support and follow up"
  • "Prompt attention and follow up phone calls."
  • "Putting support/time where it is needed."
  • "The EWO support in tracking lateness and following up individual cases has improved significantly. The staff have been helpful and pro-active."

Secondary Schools

  • "Effective and efficient procedures have been put in place in negotiation with EWO and Key Stage staff."
  • "X has provided a first class service."
  • "When we have a high quality EWO who is well trained and who attends consistently the central service is excellent."
  • "Excellent networking and mutually beneficial relationships between EWO and school."
  • "We would appreciate cover for absent EWOs."
  • "X gives the school real value for money."

Contact:

Gill Tippetts, Principal Education Welfare Officer
Orchard House
c/o Hengrove School
Petherton Road
Hengrove
Bristol
BS14 9BF
Tel: 0117 90 31660
Email: gill.tippetts@bristol.gov.uk

Back to top